The Allbit Star cryptocurrency exchange has announced Monday that it is sorting out a few malicious investors who damaged the exchange.
The announcement angered investors who could not take out their investment from the exchange or have to wait for long days to withdraw their investment.
The exchange said it detected an undisclosed number of investors who abused trading, spread false rumors and did other malicious doers.
It noted that the exchange would control the cash withdrawal from investors until these ‘abusive investors’ are sorted out.
It added that the decision is to protect the assets of the member investors.
However, many investors claimed that the exchange had unveiled a cover-up plan to justify their inability to meet the cash withdrawal demand from investors.
Many angry investors visited its office in Seoul, but could not meet its officials. The exchange said it opened a Kakao messenger service to accept complaints from investors.
Many investors telephoned to the call center, but no answer is coming. “An investor complained, “I called more than 3o times, but nobody answers.” The Block Media also called, but could not talk.
An investor said the delay in cash withdrawal started two months ago. He added, “My investment of 10 million won fell to 500,000 won just because of the delay in cash withdrawal from the exchange.”
The exchange also did not say whether and how it would compensate investors who lost money due to the delay in cash withdrawal.
About 230 investors will soon file a criminal lawsuit against the exchange. They are now collecting complaints from investors through the Kakao chatroom.